FREQUENTLY ASKED QUESTIONS
&
TERMS AND CONDITIONS

The following sections list answers to frequently asked questions and our terms and conditions. Please ensure you have read them prior to booking a shoot with us.

GENERAL

WHAT ARE YOUR THOUGHTS ON QUANTITY V/S QUALITY?

  • If you are looking for a photographer to take 100′s or 1000′s of pictures then that’s not us. We strive to focus our efforts on quality rather than quantity. We believe that a handful of stunning images is much better than hundred or thousand images that look the same.

WHAT DIFFERENTIATES YOU FROM OTHER PHOTOGRAPHERS?

  • Over 9 years of experience. Photographed almost all the genres of photography of all age groups.
  • We have the most hygienic and spacious kids photo studio in Delhi. Our entire studio is sanitised after every shoot in order to provide a very safe and clean environment for our young models.
  • We provide a professional photo shoot session with a professional team. Our team, as well as working for us, regularly works in the industry on TV, films, music videos, magazines, etc. So they bring plenty of experience and latest trends to the table.
  • Our client feedback available online. Please spend a few minutes reading our client feedback to understand why we and our clients’ feel that we offer the best services.

WHAT DIFFERENTIATES AN AMATEUR PHOTOGRAPHER FROM A PROFESSIONAL?

  • One way to differentiate an amateur from a professional is the consistency of their work. An amateur photographer’s portfolio may show nice images, but those images are a compilation of one or two accidentally good images from many sessions.
  • The professional will show quality images consistently in both their portfolio AND recent work on their social media. If you hire an amateur to shoot your session, you accept the risk that there may only be one or two good images from your session vs. the 20-30 great images that we will provide in your gallery.

WHAT IS THE EQUIPMENT YOU USE?

  • We are using all full frame cameras of  of professional grade to provide you the best output . These includes Canon 5d Mark 4 , Canon 6d , Canon RP , Sony a73 camera and we have a wide array of lenses and equipment for every need.

WHERE CAN I SEE FEEDBACK GIVEN BY YOUR EXISTING CLIENTS?

  • Our client feedback is located here

WHAT IS A PRE-SHOOT DISCUSSION?

The pre-shoot discussion is an essential part of our photography process as it helps us understand better your requirements as well as gives us a chance to explain to you how to go about booking a shoot.

  • During this discussion we will answer any questions that you may have.
  • The pre-shoot discussion is usually done on the phone ,Whatsapp or A video call / Face to face meeting.

WHAT IS YOUR SHOOT PROCESS?

  • For children we do 1-2 costume changes per theme during a session. For maternity & newborn, we do 1 change per theme/location spot / location
  • We generally take 10-15 shots per look which, depending on the shoot type, might include head shots, mid-length shots, and full length shots. If you have a specific requirement we will discuss that during the shoot or during your pre-shoot consultation.
  • After the shoot in each costume all the images taken during the shoot can be quickly reviewed. This review process is an important part of the shoot and we encourage you to review these images any number of times you want. Should you not review the images while you are at the studio, we will assume you are satisfied with the images.
  • If you are not satisfied with the shoot, let us know and we will either postpone, redo, or cancel the shoot after a mutual discussion.( Makeup & location are as applicable to the session ).
  • The advance amount paid, might or might not be refunded based on our discretion.
  • Only if you are fully satisfied with the images you can pay the balance payment for the shoot.
  • The review process is an important part of our shoot process as it gives you a chance to view the images and see what has been photographed. If you come back to us at a later date & express an issue with the shoot or the pictures neither would we be in a position to address the same nor would we be liable for any refund or anything in lieu of a refund.

ARE THERE ANY RULES IN YOUR STUDIO?

  • Taking pictures and/or videos o personal cameras is prohibited in our studio.
  • Please carry clean shoes into the studio for the purpose of the shoot. On being photographed you are allowed to wear shoes if the theme/set requires them to do so.
  • Shoes are NOT ALLOWED in our studio. Please ensure you carry along a pair of socks so that you are not bare feet.
  • Please throw your leftovers like Tags/paper/tissues/packaging/food/bottles outside in the dustbin once you are done with your shoot.
  • Don’t drag anything like a chair / Table on the backdrop
  • Try not to walk through by stepping on the background
  • Don’t lean on the backdrop.As leaning on may cause damage to the background.

WHAT WE DELIVER

WHAT ARE THE IMAGE SIZES YOU DELIVER?

  • Unedited Images– File Format JPEG – Long Edge 1920 Pixels – 300 pixels per inch – Approximate File 500kb-1-2mb file.
  • Edited Images– File Format JPEG – The size of such images depend on the camera we use. Generally, these files are between 10-20. MB in size.
  • Camera RAW images are only given to clients as part of an advertising or commercial photoshoot. Incase you want Camera RAW images you will need to purchase the Image Copyrights while booking shoot.

WHAT IS THE PURPOSE OF SELECTION / DIGITAL PHOTOGRAPHS?

If you are looking for a photographer to take 100′s of pictures in every set then that’s not us. We strive to focus our efforts on quality of edited images rather than quantity of delivered images. We believe that a handful of stunning edited images is much better than hundreds of images.

    • Keeping the above in mind, every package of ours has a pre-defined number of edited images. It is our endeavour to provide you these handful of edited images that will be the quality images that we focus to deliver
    • During a shoot we may click images that look similar or are continuous shots. We will deliver all these images as part of the selection images so that you, can select the best expression that you like from such a series.
    • The objective of giving the client the original images from the shoot is only to help them select the best images they like from the set of images. The original images should not be treated as a deliverable as their purpose is to only help identify the final product, i.e. the edited images from the shoot.
    • Though sometimes the unedited photos also looks good because of being taken by high end camera. If no /very less editing is required you can let us know after having a look at the pics but that won’t result in reduction of any amount in the package.

WHAT IS INCLUDED IN PHOTO RETOUCHING?

    • Our photo retouching process is limited to the following
      • Color Correction
      • Light Correction
      • Basic Skin Retouching
    • We do not take requests for
      • photo manipulations or background replacements
      • making changes to the actual physical appearance of the subjects we photograph
      • adding additional elements to a photograph
      • applying digital makeup, fixing hair, changing hair colour, removal of body hair.

    ** You can let us know for any such request , based upon the feasibility we can do that but that may charge extra based upon the amount of work.

    • The package you select may contains prints. While we recommend that prints are selected from retouched images, we do leave the decision up to the client to select if they want to print images that are not retouched.
      • Selecting print images that are not in your retouch list will not increase your count of images to retouch.
      • As an example, if your package contains 10 retouched images and 2 prints, your total number of retouched images is 10 (and not 10+2)
    • There are certain instances where you might ask us to choose the best images for editing. In such a scenario we wish to inform you that “Best” is very subjective. We encourage clients to select the images themselves. However, in cases where clients request us to select the “best” images, our selection will be final.

I NEED EXTRA PRINTS / PHOTOS , CAN I GET THEM FROM YOU?

  • If you require additional prints, please contact us so that we can give you a quote

HOW DO YOU DELIVER PHOTOS?

  • We use a cloud based service to transfer all photographs.
  • You will receive an Whatsapp /email from us with a link to download your images. Once you receive this link, you generally have 30 days to download the link before the link expires.
  • The images can only be downloaded on a computer as the image size is extremely large. Once you download them on your computer, you can transfer them to your mobile device.
  • We do not provide images in USB/Pen drives as due to security issues we do not insert external pen drives into our systems
  • We do not use CD burners, as its an outdated technology. The only way to receive images is through a cloud based service
  • We donot copy our memory card and transfer photos to your laptop for the same reason.

HOW DO YOU DELIVER PRINTS & PRODUCTS / AlLBUMS ?

  • Most of our clients pick up the prints from our studio.
  • We do not recommend sending prints by courier as there is a likelihood of the prints getting damaged during transit.
  • If you would like your photographs couriered, then we will need to arrange for a courier pick-up service.
  • In case, you want the prints quickly ,you can arrange the pick up from our studio via Dunzo and to the destination you want. Neither do we assume any responsibility of prints getting lost or damaged if the courier pick up is arranged by you.

WHAT IS YOUR LOGO POLICY?

    • Print do not have any logo’s.
    • Unedited images do not have any logo’s or watermarks.
    • Logo Policy for Images Taken Prior to Jan 1, 2021
      • All edited images will have our logo in either black or white colour within the digital photograph. The position of the logo is in one of the 4 corners of the photograph.
      • The logo position cannot be chosen by clients and neither will the position be changed once the images are edited.
      • You can choose to purchase images without logos. If you select that option, images will be provided to you without any logos.

PROCESSING TIMELINE

WHAT ARE YOUR PROCESSING TIMELINES?

  • Our processing timeline starts on the date your invoice is closed. The payment of the shoot is due on the date of the shoot. If your payment is delayed, the processing timeline listed below will start on the date your payment is received.
  • 1 -2 Days after the session or invoice closing date (whichever is later), you’ll receive the original images from the shoot
  • Once you have made your selection of images and provided it to us, we will deliver the edited images within 2 weeks.
  • We do offer a “Rush my Order” service which allows you to get your order completed within 5 days. Please discuss with us during the pre-shoot conversation should you want to avail this service.
  • We use a cloud based service to transfer all photographs.
  • Once edited images are approved and you specify the requirement for prints / products. Prints and products are not covered under the RUSH service
    • Prints are ready within a week
    • Domestic Albums take upto 2-3weeks
    • Products take upto 2 weeks
  • Your order can only be completed when you timely submit your requirements for images required for editing and printing. We can only store your data for 90 days from the date of the shoot. Incase you do not submit your requirements in 90 days, your package will close and we would not be liable for any refunds nor would you claim any returns or exchanges.

PAYMENT TERMS

WHAT FORMS OF PAYMENTS DO YOU ACCEPT?

  • We accept Cheques, Electronic Transfers , Paytm , Gpay , Upi (RTGS / NEFT / IMPS), and cash ( least recommended)
  • We DO NOT have a debit / credit card machine.

SHOOT BOOKING ADVANCE AMOUNT ?

  • Our shoots require bookings require a 30% deposit of total amount. You can pay the advance and that will only confirm your shoot.
  • This amount will be adjusted against your package total
  • If you cancel or postpone the session within 48 hours of the shoot, this amount is non-refundable.
  • If you cancel prior to 72 hours, you will get a full refund.
  • If you postpone prior to 72 hours, this amount is adjusted towards your postponed session.

WHEN IS THE PAYMENT DUE?

  • Payment is due on the day of the shoot.

IMAGE COPYRIGHT

WHAT ARE THE PHOTOGRAPHY COPYRIGHT LAWS?

  • Indian and international laws assign the copyright of the photograph to the creators of a photograph.
  • Just because you buy a print or get a shoot done does not mean you have purchased the copyright.
  • Under the Copyright Act, photographs are protected by copyright from the moment of creation.
  • Photographers have the exclusive right to reproduce their photographs.
  • Unless you have permission from the photographer, you can’t copy, distribute (no scanning and sending them to others), publicly display (no putting them online), or create derivative works from photographs.
  • Copyright infringements, reproducing photos without permission, can result in civil and criminal penalties.

DOES THIS MEAN DAZZ PHOTOGRAPHY CAN USE MY PHOTOS IN ANY WHICH WAY WHATSOEVER?

  • We are in the business of photography and we do understand the sensitivity around the usage of images in today’s digital world.
  • if requested , along with the event date, will only share the images post when the event has passed.
  • If you have any questions about this, feel free to contact us before submitting our shoot booking form.

I WANT TO PURCHASE THE RIGHTS OF MY PHOTOGRAPHS, WHAT SHOULD I DO?

  • In the client form the client is given the option to Buy the copyright. Buying the copyright entitles the client to use the images in any which way whatsoever and they become the owners of the photographs.

I DID NOT PURCHASE THE RIGHTS OF MY PHOTOGRAPHS, WHAT CAN / CANNOT I DO?

Unless prior written permission is taken from Dazz Photography the client cannot use the pictures taken by Team Dazz Photography for any of the following

      • Advertising
      • Publishing
      • Displaying in Exhibitions (without our logos)
      • Selling to Stock Sites
      • Selling to Magazines / News Agencies
      • Altering an image / manipulating an image
      • Giving for free the image to a non-profit organization
      • Selling the imageYou can send the images that we photograph to agencies for promotion In such a scenario you will need to sign a release with the agency that such photos will not be published without our permission. A copy of this release must also be sent to us.
        If our logo is placed on your photo, you cannot remove, manipulate, or crop the photograph to remove, blur, or alter our logo.
        Apart from the above, Dazz Photography grants its clients permissions to use the photos taken by Team Dazz Photography in any which way whatsoever.

CLOTHING GUIDANCE

CAN YOU PROVIDE ANY GUIDANCE ON THE CLOTHING I WOULD NEED FOR THE SHOOT?

  • We will have a discussion about clothing during our pre-shoot consultation. Listed below, are general guidelines to help you getting started with thinking about the process.

    • We ask that everyone bring at between 4 and 6 different options for clothing. Number of costumes will depend on the package you take.
    • We do not provide clothes for infant & children due to hygiene concerns
    • I suggest bringing a Bring wide variety of colours; especially for kids photography.
    • Don’t be seasonal; everything from t-shirts, tank tops to sweaters and light jackets can work. I love textures and layers, but would generally stay away from crazy patterns and large logos (unless the shot demands that look).
    • If it’s not in the studio we can’t shoot it, so if you find yourself questioning whether or not something will work just bring it along.
    • Here are some basic rules to clothing.
      • Rule #1: You have to love it! I don’t want to shoot anything that you don’t feel comfortable wearing.
      • Rule #2: If you don’t feel comfortable in it, you won’t shoot well while wearing it.
      • Rule #3: Remember, be yourself because this is where you can get some of your own personal style into the shot.